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General terms and conditions

 

1. Offers:
Our offers are not binding, the last offer supersedes all previous offers. Due to the limited amounts of individual vintages during your order a sell-out situation can arise. Availability subject to change! We reserve the right to cut orders with out giving reasons to allow all customers to purchase our wines. For delivery only our current delivery and payment shall apply. Different agreements are only valid if they are confirmed in writing by us.

 

2. Maturity:
The order is valid only after written confirmation by email or letter from us. With writing, printing or calculation errors on the website we are entitled to withdraw.

 

3. Delivery:
For shipments within Austria will be charged shipping and handling fee of € 7,- per carton of 6 and € 10,- per carton of 12 bottles. For shipments to Germany the billed amount per shipping carton of 6 bottles is € 14,- and per cartons of 12 bottles is
€ 17,
-. For orders over € 300 free shipping applies. The transport costs for orders from all other countries you can find in our shipping costs list.

 

4. Transport damage:
For damage and harm that occurs during transport we guarantee full replacement under the following conditions:

-The incoming goods are immediately checked for correctness and completeness.

-A complaint about the goods must be notified within 8 days.

-Any complaints have to be confirmed by the transport company.

 

5. Reservations:
The delivered goods remain our property until full payment. Transfer of ownership and attachment are not permitted until payment. The buyer is obliged to contact us if one of the cases of 5. appears.

 

6. Payment:
We reserve the right to demand from new customers to pay in advance and to check their solvency. Wine shipments that were ordered using the online ordering system can be paid on account (for existing customers) or per cash before. The ordered goods have to be paid promptly upon receipt of invoice. Delay in payment, we charge 12% per annum default interest and reminder fees.

 

7. Prices:
Prices are in euros per bottle, including all statutory duties and taxes, but excluding transport costs, which have to be paid separately. Price changes and errors excepted!

 

8. Warranties:
Not wanted goods can be returned at buyer's expense within 1 month as long as they are not opened. The sale of alcoholic beverages is only to persons over 18 years. Any ineffectiveness of individual provisions shall not affect the validity of the remaining provisions.

 

9. Data processing:
By agreeing to our terms and conditions, you allow us to use your data for sending our newsletter and for the accounting. Of course your personal data will not be passed on to third parties (except tax consultants).

 

10. Jurisdiction:
Place of fulfillment is Mitterstockstall. For all disputes, the Parties submit regardless of the amount involved the jurisdiction of the District Court of Tulln an der Donau. Responsible for the content (according to E-Commerce Act 2002):

 

Winery Ecker Eckhof GnbR

Mitterstockstall 25

A-3470 Kirchberg am Wagram

Phone: +432279/2440

Fax: +432279/2240-50

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

As of January 2020